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betNOW Betting Rules

PART A - INTRODUCTION

1. USE AND INTERPRETATION

The betNOW Rules and Regulations ("betNOW Rules") are part of betNOW's terms and conditions. The betNOW Rules relate to the betNOW markets and they consist of the following:

  • This INTRODUCTION section (Part A);
  • The GENERAL RULES (set out in Part B below);
  • The SPECIFIC SPORTS RULES (set out in Part C below - these apply to certain sports);
  • The MARKET INFORMATION (set out in Part D below - these apply to certain markets);

The General Rules apply to all bets unless stated otherwise in the Market Information or the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules shall prevail. If there is any inconsistency between the Market Information and either the General Rules or the Specific Sports Rules, the Market Information shall prevail except where the General Rules or Specific Sports Rules use the phrase 'regardless of what it says in the Market Information' or similar wording.

For any category or market not referred to in the Specific Sports Rules (e.g. special bets), the General Rules and Market Information will apply.

2. MARKET INFORMATION

The Market Information may also contain rules on market settlement, however it must always be read in conjunction with the General Rules and the relevant Specific Sports Rules. Whilst the Market Information may give a guide to how markets will be managed, regardless of what it says in the Market Information betNOW reserves the right to suspend any market at any time at its sole discretion in order to carry out necessary administration and/or to take any necessary action to protect betNOW customers.

3. CUSTOMER RESPONSIBILITY

betNOW customers should make themselves aware of all of the betNOW Rules affecting any market on which they wish to place a bet.

4. CUSTOMER BETTING DISPUTES & IBAS

Any betNOW customer who has any concerns or questions regarding the betNOW Rules or regarding the settlement of any betNOW market should contact betNOW via email at help@betnow.co.uk or via Customer Services. If a customer is not satisfied with how a bet or a market has been settled then they should provide details of their grievance to betNOW via email help@betnow.co.uk or via Customer Services. betNOW shall use its reasonable endeavours to respond to queries of this nature within a few days (but intends in any event to respond to all such queries within 14 days of receipt). When a customer has exhausted the internal betNOW betting dispute process without a satisfactory outcome, they may submit their betting dispute to IBAS, the Independent Betting Adjudication Service. Following an IBAS ruling betNOW reserves the right at its discretion to take appropriate action which may include, without limitation, the following options: (a) reversing settlement for all bets placed on the relevant market, including making adjustments to customers' accounts where necessary; or (b) paying out any customer who placed a bet on the market their 'net position' if that customer would have been in a better position had the market been settled as IBAS recommended (for example, if a customer would have won more money had the market been settled in that way, that customer will be paid the difference between what they originally received when the market was settled and the amount they would have won had the market been settled as IBAS recommended).

PART B - GENERAL RULES

1. RESULTS AND MARKET SETTLEMENT

1.1 General

  • Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.
  • Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
  • If no official result of a relevant governing body is available, the result will be determined by betNOW (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then betNOW shall (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) to wait for further information before deciding whether to reinstate or resettle the market. Except where betNOW has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by betNOW (regardless of whether or not such information may have led to a different result).
  • In the event of any uncertainty about any result or potential result, betNOW reserves the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to the reasonable satisfaction of betNOW. betNOW reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to betNOW's reasonable satisfaction.

1.2 Resettlements

  • Markets are generally settled shortly after the end of the event in question. betNOW may settle (or part-settle) some markets before the official result is declared purely as a customer service benefit. However, betNOW reserves the right to reverse the settlement of the market if: (i) the official result is different to the result on which betNOW initially settled the market (for example, a horseracing result being changed by the relevant governing body shortly after a race, but before the result is official); or (ii) if the whole market is eventually voided (e.g. for an abandoned event).
  • betNOW reserves the right to reverse the settlement of a market if a market is settled in error (for example, a human or technical error).
  • If betNOW resettles a market, this may lead to amendments being made to a customer's balance to reflect changes in market settlement.

1.3 Non-runners, withdrawals and disqualifications

  • Subject always to betNOW's right to void bets under its terms and conditions or for any exception under the betNOW Rules, if a market contains a statement that says “ALL BETS STAND, RUN OR NOT” (or something similar) in the Market Information, then all bets on a team or competitor will stand regardless of whether or not the team or competitor starts the event or takes any part in the event.
  • Where the Market Information does not stipulate that all bets will stand regardless of participation, customers should refer to the relevant Specific Sports Rules.
  • If a team or competitor is disqualified, withdraws or forfeits after starting an event they will be deemed a loser providing at least one other team or competitor completes the event. If no team or competitor completes an event (having started) then all bets will be void except for bets on any markets which have been unconditionally determined.

2. ABANDONMENTS, CANCELLATIONS, POSTPONEMENTS

  • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, where a market has no rules in the Specific Sports Rules or the Market Information in relation to an abandonment, cancellation and/or postponement the following shall apply.
  • In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within three days after the scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.
  • In relation to any tournament, competition or similar: If the event is not completed within three whole days after the scheduled completion date, then any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date. If no official ruling is announced in this 90 day period, then bets on any market relating to this event will be void, except for bets on any markets which have been unconditionally determined.
  • betNOW will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following shall apply: (i) UEFA Cup outright = tournament; (ii) Champions League Group outright = tournament; (iii) Top Premiership goalscorer = tournament; (iv) 72-hole Golf Match bet = match; (v) Ryder Cup outright = tournament; (vi) Golf tournament outright = tournament; (vii) Tennis Tournament = tournament; (viii) 5-day Cricket Test Match = match; (ix) Ashes Series outright winner = tournament; (x) Motor Race (e.g. Grand Prix) = match.

3. CHANGE OF VENUE

  • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if change of venue is not dealt with in the Specific Sports Rules and/or the Market Information then the following shall apply:
  • For any team sport: if the scheduled venue is changed after the market is loaded by betNOW, all bets will be void only if the new venue is a home ground of the original team.
  • For all categories or markets other than team sports: if the scheduled venue is changed after the market is loaded by betNOW, all bets will stand.
  • If there is a change in the type of scheduled surface (e.g. a hockey match switching from grass to astro-turf) after the market has been loaded, all bets will stand.

4. PERIODS OF TIME

  • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.
  • If the scheduled duration of an event is changed after the market has been loaded but before the start of the event, then all bets will be void.
  • Some markets refer to the length of time until an occurrence in the event (e.g. time of first goal). If an event happens in stoppage or injury time after any regular time period then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage-time in a soccer match it will be deemed to have occurred on 45 minutes.
  • All bets apply to the relevant full 'regular time' period including stoppage time. Any extra-time and/or penalty shoot-out is not included.
  • References within these Rules and Regulations to a particular number of 'days' shall mean the end of the day local time after the expiry of the specified number of days. For example, if a rugby match is scheduled for the 1st of December, then the rule that allows the match to be completed within three days after the scheduled completion date (see Paragraph 3 above) would mean that the deadline for completion of that match would be 23.59:59 on the 4th of December.

5. MATCH BETS

  • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. For example, for match bets on Golf markets the rules are set out in the Specific Sports Rules. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.
  • 'Match Bets' for one-off events are determined by the competitor or team with the best score, time or finishing position in the event. If none of the competitors or teams involved in the match bet complete the event or register a score, time or finishing position then bets are void unless specified otherwise in the Specific Sports Rules and/or the Market Information. Any competitor or team not completing an event or registering a score, time or finishing position having taken part in the match bet event will be settled as a loser providing at least one other team or competitor completes that event or registers a score, time or finishing position.
  • 'Match Bets' for progress in a competition or event with multiple heats or rounds are determined by the competitor or team which qualifies to the furthest round (whether it takes part in the further round or not) or with the best score, time or finishing position in the final or same heat of that competition or event. If the relevant competitors or teams fail to qualify in the same round of the competition but in different heats then dead-heat rules will apply, irrespective of the finishing positions in their respective heats. Markets will be part-settled after the end of each round and any subsequent disqualifications, penalties or amendments to results or qualifications will not have any affect on the market. Where one or more of the competitors or teams are disqualified, for the purposes of settlement, the disqualified competitor or team will be deemed to have progressed further in the competition or event than all those eliminated from the competition or event prior to the disqualification, and will be deemed to have finished last (or joint last if there is more than one disqualification) of those still competing in the competition or event. Disqualification will be considered to have taken place at the time of the competitor's or team's removal from the competition or event by the relevant governing body, rather than at the time of the event which caused disqualification.
  • If one of the competitors or teams does not take any part in the event, then all match bets will be void.
  • If an event or tournament is abandoned or reduced in duration such that any competitor or team fails to complete the match bet event or tournament for any reason other than withdrawal or disqualification then all bets will be void except for those on markets which have been unconditionally determined.

6. "TO QUALIFY" MARKETS

  • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.
  • Any 'to qualify' market (e.g. "to reach the final" markets) will be determined by the competitor or team that qualifies under the terms set out in Market Information, whether or not they take part in the next round or event for which they have qualified. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to the result will not count.

7. DEAD HEATS

  • Unless stated otherwise in the Specific Sports Rules and/or the Market Information the Dead Heat Rule applies to bets on a market where there are more winners than expected.
  • For each bet on a relevant winning selection, the stake money is first reduced in proportion by multiplying it by the sum of the number of winners expected divided by the number of actual winners (i.e. stake multiplied by number of winners expected divided by the number of actual winners). The winnings are then paid on this 'reduced stake' (reduced stake multiplied by traded price).
  • By way of an example, assume there is an outright winner in a golf tournament but 7 players tie for 2nd place. In the "top 5 finish" market, after settling on the outright winner in the top 5 market there would be 4 other designated winners places available. You have backed one of the winners for £3 for a total return of £12 (decimal odds 4.0). When the event is settled, the stake (£3) is multiplied by 4/7 (i.e. the number of expected winners (4) divided by the number of actual winners (7)) to calculate the reduced stake (£1.71). You then receive the price (4.0) multiplied by the reduced stake (4.0 x £1.71 = £6.86). In this example, your net winnings are £3.86 (£6.86 payout minus the original £3 stake).

8. MISCELLANEOUS

  • All references to time periods in the betNOW Rules relate to the time zone in which the event takes place. For example, a reference to the start time of a football match, relates to the local kick-off time.
  • All information supplied by betNOW is done so in good faith. However, betNOW cannot accept liability for any errors or omissions in respect of any information, such as the posting of prices, runners, times, results or general statistics.
  • betNOW reserves the right to correct any obvious errors and shall take all reasonable steps to ensure markets are administered with integrity and transparency.
  • If an incorrect team or competitor name is displayed (excluding minor spelling mistakes) or the incorrect number of teams, competitors or outcomes is displayed in any complete market or a market is otherwise loaded using incorrect information or includes any obvious error, then betNOW reserves the right to suspend the market and (providing it acts reasonably) to void all bets placed on the market prior to the market being amended or reformed.
  • Customers are responsible for ensuring that they satisfy themselves that the selection on which they place a bet is their intended selection. For example, in the case of a competitor bearing the same name as another individual not competing in the relevant event, the onus is on the customer to ensure that they know which competitor betNOW has loaded into the relevant market and to ensure that they are placing their bet on their chosen competitor.
  • In the interests of maintaining integrity and fairness in the markets we may, at our sole and absolute discretion, decide to suspend betting on a market earlier than anticipated by the betNOW Rules and/or void certain bets or a market in its entirety.
  • betNOW reserves the right to amend the betNOW Rules at any time. Any such revision will be binding and effective immediately on the posting of such rule changes on betnow.co.uk and any markets loaded after the new betNOW Rules have been posted shall be governed by the new betNOW Rules.
  • By their nature Special Bets markets are unpredictable so should be treated with particular caution.

PART C - SPECIFIC SPORTS RULES

1. SOCCER

  • If a match has not started (or if betNOW believes that a match will not have started) by 23:59 (local time) on its scheduled start date, then all bets will be void unless betNOW is aware that the match has been rescheduled to be played within three days of its original start date.
  • If a match starts but is later abandoned or postponed and is not completed (i.e. 90 minutes of play according to the match officials, plus any stoppage time) within three days of the scheduled start date, all bets will be void except for those on markets which have been unconditionally determined.
  • If a match starts but is later abandoned or postponed but is completed (i.e. 90 minutes of play according to the match officials, plus any stoppage time) within three days of the scheduled start date, all bets will stand except if the match is restarted from the beginning. If the match is restarted from the beginning then all bets placed before the market went in-play will stand, but any bets placed in-play will be void, except for any bets placed in-play on markets which have been unconditionally determined, which will stand.
  • If a team is disqualified, thrown out or otherwise removed from a league, one of the following will apply:
  • If this happens before the relevant season has started, all bets on all affected markets will be void (except for those on markets which have been unconditionally determined);
  • If this happens after the relevant season has started, all affected markets will stand and the team will be settled as a loser (assuming it is not reinstated and it is not officially the winner).
  • The relevant season will be deemed to have started once the first league game has been played. For the purposes of this rule, markets relating to individual matches will not be deemed to be "affected markets".
  • For 'first' or 'last goalscorer' markets bets are void on any player who takes no part in the match or who comes on as a substitute after the 1st goal has been scored. Own goals do not count for either 'first' or 'last goalscorer' markets.

2. GOLF

2.1 General

  • Tournament bets will only be settled if the minimum number of holes stipulated in the Market Information has been completed.
  • Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
  • If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
  • If a player does not start a tournament then all bets on that player will be void.
  • Any player starting a tournament but withdrawing or being disqualified before the end of the tournament will be settled as a loser.
  • If a tournament is shortened and betNOW settles the tournament markets then all bets placed after the last completed round will be void.
  • In any 'to qualify' market for any tournament the winners are the number of golfers that qualify for the tournament under the terms set out in the Market Information, whether they compete in the tournament or not. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to results will not count.

2.2 Tournament match betting (i.e. 72 hole match bets)

  • If a player withdraws without playing a stroke all bets on the relevant market will be void.
  • If all players fail to complete a particular round for any reason the winner is the player with the lowest total score after the previous round.
  • If a player is disqualified or withdraws during any round they will be settled as a loser providing at least one other player completes that round.
  • Should all players fail to complete the first round then all bets will be void.

3. MOTOR SPORT (which may include, without limitation, Formula One, Superbikes and Speedway)

  • If a race is abandoned and no presentation position or official result is declared all bets on that race will be void except for bets on any markets which have been unconditionally determined.
  • If the scheduled venue is changed after the market has been loaded by betNOW, all bets will be void.

4. HORSERACING

4.1 General

  • All individual race markets will be determined according to the official result at the time of the 'weigh-in' announcement (or equivalent). Subsequent disqualifications, appeals or amendments to the result will be disregarded.
  • If a race is abandoned or otherwise declared void, or in the event of a walkover, all bets on that race will be void.
  • If the scheduled venue is changed after the market has been loaded by betNOW, all bets will be void.
  • Where a race is postponed and does not take part on its scheduled day, all bets will be void.
  • If a scheduled surface type is changed (e.g. turf to dirt) all bets will stand.

4.2 Ante-post

  • Please note that by their nature, ante-post markets can be very volatile.
  • BetNOW may suspend ante-post markets at any stage to protect customers and carry out necessary administration.
  • Please note that an Ante-post market is separate to a day of race market. Liabilities will not be carried between events.
  • Ante-post markets will closed some time (usually a day or two) before the event and then a day of the race market will be available shortly after.
  • Subject to the points below, in ante-post markets, all bets on an individual horse stand whether the horse runs or not.
  • For GB and Irish racing: if a horse is balloted out, all bets on that horse will be void.
  • If a horse listed in an ante-post market dies, betNOW will use the available information to determine the time of the horse's death. betNOW will then, acting reasonably, determine whether the horse was a 'material runner' in the market. betNOW will undertake a similar determination in cases where it is advised through official channels that a runner has been formally scratched from an ante-post race. In determining whether a horse is a material runner, betNOW will consider the general price of the horse immediately before the horse's death (or immediately before being advised it has been scratched), in the betNOW market and in the general bookmaker market. Broadly, betNOW will consider a horse to be a material runner if it is deemed to have an approximate chance of winning of 8-10 per cent or better.
  • If betNOW determines that the horse was a 'material runner', then all bets struck in the market (on all selections) between the time of death (or the time that the formal scratching notification was created) and the suspension of the market will be void.
  • If betNOW determines that the horse was not a 'material runner', then just bets struck on the horse in question between the time of death (or the time that the formal scratching notification was created) and the suspension of the market will be void.
  • Bets placed on horses after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be voided unless the race in question has a subsequent supplementary entry stage.
  • If a race has a supplementary entry stage, horses will not be removed from the market until the date of that supplementary entry stage (even if they have not been entered for the race or have forfeited their entry at an earlier entry/forfeit stage or have been scratched).
  • No 'betNOW Non-Runner Rule' reductions are made to ante-post bets.
  • Where an event is postponed or rescheduled to another day at the same venue then ante-post bets will stand unless entries are reopened in which case all bets will be void.

4.3 Place Terms

  • The number of winners in 'to be placed' markets is determined with reference to the number of runners known to betNOW when the market is loaded.
  • Typically this will be as follows:
    • Up to 4 runners – no place betting
    • 5 – 7 runners – 1st & 2nd
    • 8+ runners – 1st, 2nd & 3rd
    • Handicap 16+ runners – 1st, 2nd, 3rd & 4th
  • This market may, at our discretion, be supported when there are fewer than 5 runners. In this case, 1st & 2nd will be the winners.
  • Once opened, the number of winners in 'to be placed' markets will not be affected by further non-runners.
  • If the number of winners is equal to or is greater than the number of runners, all bets in this market will be void.

4.4 betNOW Non-Runner Rule

  • betNOW's non-runner rule is based on the general principles of Tattersall's Rule 4 and relates to the adjustment of odds on placed bets when one or more horses in a race are declared non-runners. The reduction factor allocated to a non-runner is a calculation (the details of which are described below) of that horse's chances of winning (or being placed, etc as appropriate) and is applied to bets already placed on the other runners in the relevant market or markets.
  • Any horse listed when the relevant market is loaded which does not subsequently come under starter's orders is deemed to be a non-runner.
  • When the market is loaded each horse is given a 'reduction factor', based on a forecast price, which is expressed as a percentage. These reduction factors may be updated periodically at the discretion of betNOW based on trading in the market. In most cases betNOW will not make any further updates to reduction factors from around 30 minutes before the race off time, although betNOW reserves the right, in exceptional circumstances, to make updates after this time. The reduction factor percentage for each horse can be viewed on the 'info' page on the betNOW website or by asking the Helpdesk.
  • Reductions will be made to both win and place markets but applied differently (as described below), and horses will have a different reduction factor for each market.
  • As soon as betNOW becomes aware that a horse is a confirmed non-runner, the following will happen:
  • All placed bets on that horse will be void and the horse will be removed from the market.
  • In the win market: if the reduction factor of the non-runner is 2.5% or greater, the total return of all the placed bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor. If the non-runner's reduction factor is less than 2.5%, reductions will not be applied.
  • In the place market the reduction factor of all non-runners will be applied (even if less than 2.5%) and the potential winnings in relation to placed bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor.
  • All the reduction factors on the remaining horses will be adjusted to reflect their improved chance of winning.
  • Reduction factors are not applied to bets which are struck in-play. In the event of a late withdrawal, betNOW reserves the right to remove the runner after completion of the race. In this case only those bets placed prior to the start of the race will be affected by a reduction factor.
  • In the event of a non-runner being removed from a race in error, betNOW will reinstate both the runner and all previously placed bets associated with that runner. All bets made between the time of withdrawal and reinstatement will be void in both the place market and the win market. The reduction factor applied to placed bets at the time of withdrawal will be reversed and the original prices will become valid.
  • Any non-runners will be removed from the relevant markets in the order in which they are brought to betNOW's attention. If betNOW becomes aware of more than one non-runner at the same time, it will remove the non-runners from the relevant markets in racecard order.

4.5 How the Reductions are applied

  • In the win market, reductions will be made on the total return.
  • For example: if the non-runner's final reduction factor is 25% the total return on all previously placed bets on other horses will be reduced by 25% - £8.00 would become £6.00 etc. And these might be further reduced if another horse is subsequently declared a non-runner.
  • In the place market, reductions will be made to the potential winnings on the bet only, and not the total returns.
  • For example: if the non-runner's final reduction factor is 25% the potential winnings on all previously placed bets on the other horses will be reduced by 25% - a total return of £8.00 would become £6.25. For example in the case of a £10 bet on a horse to be placed with potential winnings of £70: If there is a non-runner with a reduction factor of 25% in the race, that factor will be applied to the £70 of potential winnings leaving potential winnings of £52.50.
  • The returns may be further reduced if any other horse(s) is subsequently declared a non-runner, however odds cannot be reduced below 1.01.
  • Reserves: A reserve runner may appear in the relevant markets but will have a non-applicable reduction factor until betNOW has received confirmation that the runner is a confirmed runner. Thereafter an applicable reduction factor may apply.
  • For the avoidance of doubt, any reduction factor applicable to a non-runner replaced by a reserve, will be applied to all bets struck on the relevant markets, prior to the removal from those markets of such non-runner by betNOW. Likewise, should a reserve runner become a confirmed runner but subsequently become a non-runner, any reduction factor applicable to such non-runner will be applied to all bets struck on the relevant markets, prior to the removal from those markets of such non-runner by betNOW.

4.6 Additional rules

  • Card numbers are posted as a guide only: bets are placed on a named horse.
  • Horses will not be coupled.
  • Where any horse runs for purse money only it is deemed a non-runner for betting purposes.

5. TENNIS

  • If a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.
  • ll bets relating to the number of occurrences of certain events within a tournament will be void if the tournament is reduced in length, postponed or cancelled, except for those on markets which have been unconditionally determined.
  • All bets will stand regardless of changes to scheduled venues, including any changes to a different type of surface.
  • If the scheduled duration of a match is reduced or increased in the number of games/sets required to win, all bets will be void except for those on markets which have been unconditionally determined.
  • Where markets are offered on individual games or sets within a match, a retirement or disqualification during a game or set will render bets on that game or set market and all individual game or set markets void except those on markets which have been unconditionally determined.

6. RUGBY UNION AND RUGBY LEAGUE

  • For 'time of first try' bets, if the try is scored in the second half, the first half is deemed to have lasted 40 minutes, regardless of stoppage-time. If no try is scored, or the try is scored in second half stoppage-time or extra-time, the result is 80.
  • For the purpose of markets involving tries, penalty tries will count with the exception of 'first individual try scorer' markets where penalty tries will not count.

7. GREYHOUND RACING

7.1 General

  • All bets (excluding those struck on ante-post and Australian licensed markets) are placed on trap numbers. Greyhound names are displayed for information purposes only.
  • Markets will be determined according to the official result at the time the track gives the result green light status, either in the form of an announcement or by display. Subsequent disqualifications, appeals or amendments to the result will be disregarded.
  • If a non-runner or reserve runner is declared then all bets placed on the race prior to the update of the market on betNOW will be void.
  • If there are no finishers in any race or any race is declared void before the official result is declared then all bets will be void.
  • If the scheduled venue is changed after the market has been loaded by betNOW, all bets will be void.
  • In ante-post markets, all bets on individual greyhounds stand whether the greyhound runs or not. All ante-post bets will be void if the competition is abandoned or the venue is changed.

7.2 Ante-post

  • If a greyhound listed in an ante-post market dies, betNOW will use the available information to determine the time of the greyhound's death. betNOW will then, acting reasonably, determine whether the greyhound was a 'material runner' in the market. In determining whether a greyhound is a material runner, betNOW will look at the general price of the greyhound immediately before the greyhound's death, in the betNOW market and in the general bookmaker market. Broadly, betNOW will consider a greyhound to be a material runner if it is deemed to have an approximate chance of winning of 8-10 per cent or better.
  • If betNOW determines that the greyhound was a 'material runner', then all bets struck in the market (on all selections) between the time of death and the suspension of the market will be void and all bets placed will be cancelled before the market is reopened.
  • If betNOW determines that the greyhound was not a 'material runner', then just bets struck on the greyhound in question between the time of death and the suspension of the market will be void and other bets placed will not be cancelled before the market is reopened.
  • Bets placed on greyhounds after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be voided unless the race in question has a subsequent supplementary entry stage.
  • Where an event is postponed or rescheduled to another day at the same venue then ante-post bets will stand unless entries are reopened in which case all bets will be void.

8. BOXING

  • All individual bout markets will be settled according to the official result of the relevant governing body immediately after the end of the fight, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in tallying the points or in order to correct an error in reporting the result).
  • If a fight is abandoned, cancelled or postponed and not completed within three days of the scheduled start date, or a boxer is withdrawn or substituted before the first round bell, all bets will be void.
  • If a boxer retires before the start of a round, fails to answer the bell, or is disqualified for any reason between rounds, the fight will be deemed to have finished at the end of the previous round.
  • If one of the boxers is disqualified they will be deemed a loser.
  • If the scheduled duration of the fight is altered in time or number of rounds then all bets will be void.
  • If the scheduled venue is changed after the market has been loaded so that the new venue is changed to a venue in a different country then all bets will be void. For all other changes to the scheduled venue bets will stand.
  • If a fight is declared a ‘no contest’ then all bets will be void. 

9. CRICKET

9.1 General

  • If the official result is a tied match and there is no such eventuality offered in the market, all bets on match odds markets will be void.
  • If a ball is not bowled during a competition, series or match then all bets will be void except for those on any market that has been unconditionally determined (e.g. in the 'Completed Match' market).
  • If a match is shortened by weather, all bets will be settled according to the official result (including for limited overs matches, the result determined by the Duckworth Lewis method).
  • In the event of a match being decided by a bowl-off or toss of the coin, all bets will be void except for those on markets that have been unconditionally determined.

9.2 Test matches    

  • If a match starts but is later abandoned for any reason other than weather (which may include but is not limited to: dangerous or unplayable wicket or outfield; pitch vandalism; strike or boycott; crowd protests/violence; stadium damage; acts of terrorism; and acts of God), betNOW reserves the right to void all bets, except for those on markets that have been unconditionally determined.
  • If the match is not scheduled to be completed within five days after the original scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.
  • In any test match if less than 20 overs have been bowled in an innings then bets on 'innings runs' markets will be void unless the market has been unconditionally determined (e.g. if a team is all out within 20 overs).

9.3 Limited Over matches

  • If a match is declared "No Result'', bets will be void on all markets for the event except for those markets which have been unconditionally determined or where the minimum number of overs have been bowled as laid out in the market specific information.
  • Where the Duckworth Lewis method is used all bets placed on 'Highest 10 over Total' and 'Opening Partnership' will be void, unless the market has been unconditionally determined before the Duckworth Lewis rule was implemented. All other markets will be settled according to the result determined under the Duckworth Lewis method.
  • In the event of a new toss taking place on a scheduled reserve day for a limited overs match all bets that were placed after 45 minutes before the original scheduled start of play on the first day will be made void. This rule relates to all markets except those that have been unconditionally determined (e.g. in the win the toss and toss combination markets).

10. DARTS

  • In the event of a match starting but not being completed, the player progressing to the next round will be deemed the winner (or in the case of the final the player declared the winner).
  • If a match is not completed for any reason then bets on 'any correct score' or 'next leg/game/set' market will be void unless the market has been unconditionally determined.
  • If a match is not completed for any reason then bets on any handicap market will be void unless the market has been unconditionally determined.

11. SNOOKER AND POOL

  • In the event of a match starting but not being completed, the player progressing to the next round will be deemed the winner (or in the case of the final the player declared the winner).
  • If a match is not completed for any reason then bets on 'any correct score' or 'next frame' market will be void.
  • If a match is not completed for any reason, bets on any handicap market will be void unless the market has been unconditionally determined.

PART - D. MARKET INFORMATION

General note applies to all markets: Customers should be aware that: 1. Transmissions described as “live” by some broadcasters may actually be delayed 2. The extent of any such delay may vary between customers, depending on the set-up through which they are receiving pictures or data.

1. SOCCER

Match Odds

  • Predict the result of this match.
  • At kick off the market turned in play
  • All bets apply to the full 90 minutes, plus injury time. Extra-time/penalty shoot-outs are not included.
  • The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown.
  • Please note that should our data feeds fail we may be unable to manage this game in-play.

Correct Score

  • Predict the score in this match. At kick off the market turned in play. All bets apply to the full 90 minutes, plus injury time. Extra-time/penalty shoot-outs are not included. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown..Please note that should our data feeds fail we may be unable to manage this game in-play.

Next Goal

  • Which team will score the next goal in this match? At kick off the market will be turned in - play. All bets apply to the full 90 minutes, plus injury time. If extra time is required the market will be settled as no goal for 90 minutes and a NEW market will be activated for the period of extra time. The market will be suspended if it appears that a goal has been scored, a penalty will be given, or a red card will be shown. Please note that should our data feeds fail we may be unable to manage this game in-play.

First Goal Scorer

  • Which player will score first? All bets apply to the full 90 minutes, plus injury time. Extra time and penalties are not included. Bets will be voided on any player who takes no part in the match or who comes on as substitute after the first goal has been scored. Own goals do not count for First Goalscorer purposes and are ignored. In any dispute over the goalscorer, betNOW will settle the market when the ruling body have given their verdict. Subsequent appeals or rulings will not be considered. This market will be suspended at kick-off.

Extra Time

  • Extra time is defined as any scheduled period of play between the end of normal time (i.e. 90 minutes play plus any time added on for stoppages) and the end of the game. Extra time does not include penalty shoot outs. The extra time 'correct score' market will be an aggregate which includes goals scored during normal time. For example, if the game finishes 1-1 at the end of normal time and there are no goals scored in extra time, the 'extra time correct score' market will be settled as '1-1'.

2. GOLF

General

  • All bets on this market will be declared void unless 54 holes of the tournament are completed

Win Only Market

  • Who will win this tournament? This market will be turned in-play at the scheduled start of the first round . At the conclusion of each days play this market will revert to a non in-play status with no time delay in effect. At the start of the following days play this market will be turned in-play. Non featured players will be added to the market if they come into contention or on request.

5 Possible winners

  • Who will finish this tournament in the top 5? This market will be turned in-play at the scheduled start of the first round At the conclusion of each days play this market will revert to a non in-play status with no time delay in effect. At the start of the following days play this market will be turned in-play again. Non featured players will be added to the market if they come into contention or on request.

3. HORSE RACING

Win Only

  • Who will win this race? betNOW Non-Runner Rule applies. This market will turn IN PLAY at the off. Betting will be suspended at the end of the race. Should a Photo, Steward's Enquiry or Objection be called the market may be re-opened. The market will then be suspended when this result is known to betNOW. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead Heat rules apply.

2 to be placed

  • Who will finish 1st or 2nd in this race? NON RUNNERS DO NOT CHANGE THE PLACE TERMS. Should the number of runners be equal to or less than the number of places available as set out above in these rules all bets will be void. betNOW Non-Runner Rule applies. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead heat rules apply.

3 to be placed

  • Who will finish 1st, 2nd or 3rd in this race? NON RUNNERS DO NOT CHANGE THE PLACE TERMS. Should the number of runners be equal to or less than the number of places available as set out above in these rules all bets will be void. betNOW Non-Runner Rule applies. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead heat rules apply.

4 to be placed

  • Who will finish 1st, 2nd, 3rd or 4th in this race? NON RUNNERS DO NOT CHANGE THE PLACE TERMS. Should the number of runners be equal to or less than the number of places available as set out above in these rules all bets will be void. betNOW Non-Runner Rule applies. This market will be settled on a First Past the Post basis however we reserve the right to re-settle all bets should a Stewards Enquiry result in an amended result. BETS ARE PLACED ON A NAMED HORSE. Dead heat rules apply.

4. MOTOR SPORT (Which may include, without limitation, Formula One, Superbikes and Speedway)

  • Customers should be aware that: transmissions described as "live" by some broadcasters may actually be delayed; the extent of any such delay may vary between customers, depending on the set-up through which they are receiving pictures or data.

5. TENNIS

Match Win Only Market

  • Who will win this match? If the first set is not completed all bets on this market will be void.

Match Set Betting

  • What will be the set score in this match? If a player retires before the completion of the match all bets will be void.

Tournament (Overall Championship) Betting.

  • Who will win this tournament? All bets stand, run or not.

6. RUGBY

Win Only Market

  • Who will win this match? The market will be turned In-Play at the start of the match. Regular Time only.

Win Only Market - Handicap

  • Who will win this match with the stated handicap applied? The market will be turned In-Play at the start of the match. Regular Time only.

7. GREYHOUNDS

Win Only Market

  • Winner market. If a non-runner or reserve runner is declared, or the incorrect Greyhound runner name is displayed (excluding minor spelling mistakes), all bets will be void. Dead Heat rules apply. THIS MARKET WILL BE SUSPENDED AT THE ADVERTISED START TIME.

8. BOXING

Match Odds

  • Who will win this fight?

Method of Victory

  • What will the method of victory be in this fight?
  • Abberviations: KO = Knockout, Technical Knockout or Disqualification. Decision = Technical Decision or Decision

Round Betting

  • Who will win this fight and when? If a fight is stopped & a points decision is awarded before the full number of rounds are completed, or a boxer is disqualified, we will settle bets on the round in which the fight was stopped.
  • This market is suspended at the scheduled start time.

9. CRICKET

Match Odds

  • Who will win this test or one-day match? At the start of scheduled play this market will be turned in-play. Competition Rules Apply.

10. DARTS

Match Odds

  • Who will win this match? At the start of play this market will be turned in-play.

11. SNOOKER AND POOL

  Match Odds

  • Who will win this match? At the start of play this market will be turned in-play.

  Exact Score

  • What will be the correct score in this match? At the start of play this market will be turned in-play.