- Introduction
- Using your phone
- The stake money
- The bet and the event
- Decimal odds
- Signing up and collecting your winnings
- Fair usage
- Advanced features
- Betting from your phone bill
- Age and ID verification
Important Notes on NEW features or issues:
From the 23rd September 2009 we changed the credit card collection deposit and collection limits. Minimum collect is now £5, minimum depost is now £5 and we're removing any fees for depositing from a credit card.
On the 25th September 2009 we launched on-line betting at betnow.co.uk. Simply log-in to place your bets from your betNOW account balance. You cannot bet on-line from your phone bill.
From the 23rd September 2009 We removed the restrictions on the number of times you can collect in any month.
From the 8th October our credit card promotion requires a customer to wager 5 times the free bet credit allocated before collection.
From the 8th of October the maximum single bet size increased from £99.99 to £150.
From the 4th of February the mobile phone bill funding limits for Vodafone and Three network customers changed as follows: the daily spending limit increased to £300; a monthly limit of £1000 was applied to existing customers; and a £500 monthly limit was applied to new customers, who had only been with the service for 31 days or less.
Introduction
Back to top
betNOW is an innovative betting service which allows any UK based adult to place bets on-line or from their mobile phone as quickly and as easily as an internet search or as sending a text message. When betting by text you can place a £3 bet from your phone bill or pre-pay account with no fuss.
- You don't have to be an expert
- You don't have to go down to the bookies
- You don't have to go on-line.
All your text messages to betNOW are charged at your standard network rate. All our messages to you are free. You only pay when you actually 'select' a bet.
You can bet on Horse Racing, Football, the Greyhounds, Golf, Motor Racing, Football, Boxing, Tennis and popular media events. Most events are available about 3 days before they commence. Horse races are typically available on the day of the race and the next race at any Dog track an hour before the event starts. betNOW is built to 'search' for what you want to bet on, example searches or texts that would return valid bet options include texting:
Horse Racing (available day-of-race and Antepost for the Classics)
- HORSES or RACING 'To Win' market for the next horse race in UK, IRE, UAE, RSA and the USA.
- ASCOT 'To Win' market for the next race at Ascot
- ASCOT 15:30 'To Win' market for the 15:30 race at Ascot
- KAUTO STAR 'To Win' and 'To Be Placed' market for Kauto Star's next race
- 1000 GUINEAS 'Antepost To Win' market for the 1000 Guineas Stakes
Football (available up to a week before the match)
- FOOTBALL 'To win' and 'Exact Score' markets for the next big game
- LIVERPOOL 'To win' and 'Exact Score' markets for Liverpool's next competitive game (big matches available in-play)
- LIVERPOOL 1 0 'Exact Score' market for Liverpool's next competitive game (big matches available in-play)
- LIVERPOOL NEXT GOAL 'Next Goal' market for Liverpool's next game (big matches available in-play)
- GERRARD 'First Goal Scorer' market for Liverpool's next competitive game (available on the day of the game, but not in-play)
Greyhound Racing (available about an hour before the race)
- DOGS 'Winning Dog' market for the next UK dog race (only next race at any meeting available in advance)
- WIMBLEDON DOGS 'Winning Dog' market for the next dog race at Wimbledon (only next race at any meeting available in advance)
Motor Racing (available up to a week before the next Grand Prix)
- F1 'Winning Driver' market for next Grand Prix
- LEWIS HAMILTON 'Winning Driver' and 'Podium Finish' markets for the next F1 Grand Prix
Golf (available 3 days before the next tournament)
- GOLF 'To Win' market for next major (available in-play)
- TIGER WOODS 'To Win' and 'Top 5 Finish' market for Tiger's next tournament (available in-play)
Tennis (available 3 days before the next game)
- TENNIS 'To Win' and 'Set Betting' markets for the next big match (available in-play)
- FEDERER 'To Win' and 'Set Betting' markets for Roger's next match (available in-play)
Other Sports (availabilities vary)
- BOXING 'Method of Victory' and 'Round Betting' market for the next big fight
- HATTON 'Method of Victory' and 'Round Betting' market for Ricky's next fight
- CRICKET 'To Win' market for the next major Test or IPL match or ODI (available in-play)
- WEST INDIES 'To Win' market for the WIndies next Test match or ODI (available in-play)
- SNOOKER 'To Win' market for next major snooker match
- OSULLIVAN 'To Win' and 'Correct Score' markets for Ronnie's next match
- DARTS 'To Win' market for next major darts match
- PHIL TAYLOR 'To Win' market for The Power's next darts match
Double and Trebles are NOT offered. These are single bets ONLY.
Available events and markets are listed at betnow.co.uk. All you need to be is age-verified by betNOW and be able to prove your identity when you collect your winnings at the Post Office or via your betNOW account.
Using your phone
Back to top
In just two text messages you can place a bet from your phone bill: Send your event or team name to 89000 and you will receive our free bet offer text. Simply select a bet by replying with one of A, B or C (sometimes up to 'K'), no other words or characters, just the one letter. Pre-pay phones need at least £3 plus enough credit to cover the costs of sending us texts at your standard network rate. We recommend you lock your phone with a secret pin number for security.
Remember to ALWAYS ensure you've got the bet confirmation text for each bet, as this is your 'betting slip', without which your bet has not been placed. If in doubt, visit betNOW.co.uk where full details of all your confirmed bets are available or contact Customer Services.
You can also bet on-line from you betNOW Account (payment card deposits or winnings), but not from your Phone Bill.
See Advanced Features below for more ways to bet.
The stake money
Back to top
Before you register at betNOW the stake for each £3 text (default amount) bet comes from your phone bill or pre-pay account and is charged via a Premium SMS. Once you register with betNOW, open a betNOW account and deposit funds from your Credit or Debit Card, you can vary the amount you bet (between £3 and £150) and you can bet on-line.
Spending limits apply to how much you can spend from your phone bill or payment cards in a certain period of time. There is no limit on betting from your winnings:
From your phone bill or pre-pay account (text bets only):
- £30 per day (except Vodafone)
From your betNOW account (Credit, Debit Card or Vodafone customers):
- £500 per day
- £1,000 per month
The bet and the event
Back to top
betNOW offer bets on most popular events (e.g. football matches) and betting markets (e.g. winner, exact score, first scorer). You can bet on some events during the game – this is called 'In-Play'. As the odds will be varying, dependent upon what's happening in the game, so the total return betNOW can offer will also vary. If the odds change significantly between the time when we sent you a text and your reply, then we may be unable to accept that bet. Instead we will ask you to 'refresh' the odds. Sometimes betting markets are suspended, for example in soccer for a minute or two straight after a goal has been scored. When this happens betNOW willl be unable to accept a bet immediately and will return a message accordingly. When you bet on the soccer correct score, then this is the score at the end of 90 minutes plus stoppage time. If a goal is scored during 'Extra Time' then this will not go towards the outcome of the bet. Please refer to betting rules for full details.
In some cases the bet you request may be such short odds that it is not economic for us to offer you an option. In these cases we 'close' that option and offer you the next most interesting market (e.g. Man Utd to win with the exact score of 1-0 rather than Man Utd to win).
Decimal Odds
Back to top
Most on-line bookies use the traditional fractional format when expressing betting odds e.g. 1/2, 11/8 etc.
We use the simpler decimal format e.g. 1.5, 2.38.
Working out your total return is just a matter of using the appropriate method.
Traditional: Left hand figure, divided by the right hand figure and then multiplied by the stake so for a £5 stake: 1/2 X £5 = £2.50 winnings, you will also get back your stake of £5 making a total return of £7.50.
Decimal: Simply multiply the stake by the odds: 1.5 X £5 = £7.50
Signing up and collecting your winning
Back to top
Anytime you want to collect your winnings you can sign up on-line at betnow.co.uk and transfer your winnings back to your Debit or Credit Card or collect them in cash at any UK Post Office. Even if you haven't yet won anything there are very good reasons why you should register:
Bet different amounts — You can place between £3 and £150 per bet from your betNOW account within set spending limits
Faster and more reliable service — Once registered with a payment card, we don't rely on the mobile networks for payment processing, so things are faster and more reliable.
Bet on-line — You can place bets funded from your betNOW account on-line.
Your winnings are kept safely in your betNOW account. You can bet from your winnings anytime. You can collect your winnings by registering your postal address and age verifying at betnow.co.uk or Contact Us. You can then collect your winnings in cash at any UK Post Office for a £1.50 fee or open a betNOW account and collect your winnings for free via your payment cards.
If you register with betNOW on-line you can deposit and collect cash from your Debit or Credit cards.
Fair usage
Back to top
betNOW aims to be the UK's favourite mobile sports betting service. We wish to provide the easiest, fastest and most entertaining betting service. To meet these targets our pricing structure is clear and straightforward and betNOW covers the costs of the text messages which we send out to our customers.
Advanced texting features
Back to top
You can place variable or multiple bets from as single text bet offer.
- To place a variable bet (a bet greater than the default £3), simply add the amount to your text. For example texting £5 on MAN UTD will return a bet offer based on a £5 bet, simply reply with your chosen option to bet £5 instantly. You can also vary the amount you want to bet when selecting your option. For example, replying A 5 will place a £5 bet on option A from the latest bet offer you've received. The returns multiply up accordingly.
- To place multiple bets from the same bet offer, simply reply with all the options and amounts you require, for example replying A B5 C10 will place £3 on option A, a £5 bet on option B and a £10 on option C from the latest bet offer you've received.
- Note that the stake on which the returns are based in the bet offer and the bet placed may be reduced from that selected based on available credit.
You will get a bet confirmation for each bet placed whether placed from a single reply text or multiple. ALWAYS ensure you've got the bet confirmation text for each bet, as this is your betting slip, without which your bet has not been placed. If in doubt, visit betNOW.co.uk where full details of all your confirmed bets are available or contact Customer Services.
Betting from your phone bill
Back to top
betNOW allows you to stake money from your phone bill or pre-pay phone account. You can wager between £3 and £30 in a single bet (see below). Generally, if you have less than £3 in your betNOW account the service defaults to placing a £3 phone bill bet on the first selection in your reply text.
Vodafone customers can place bets of any amount between £3 and £30 from their phone bill or pre-pay phone account by placing a Variable Bet (as described above). If the stake is greater than their betNOW account balance, it will be taken (entirely) from their phone bill/account.
O2, Orange, T-Mobile and Virgin customers can place bets of £3, £5 or £10 from their phone bill or pre-pay phone account by placing a Variable Bet (as described above). If the stake is greater than their betNOW account balance, it will be taken (entirely) from their phone bill/account.
Three customers can place bets of £3, £3.50, £4, £4.50 etc., up to £10 from their phone bill or pre-pay phone account by placing a Variable Bet (as described above). If the stake is greater than their betNOW account balance, it will be taken (entirely) from their phone bill/account.
You cannot fund your in-line bets from your phone bill or pre-pay phone account.
Age and ID verification
Back to top
It is illegal for minors to places bets therefore customers must prove that they are 18 years of age or over by performing our age verification process before they can collect winnings or within 72 hours of placing a chargeable bet. You can age verify by registering your postal address on-line, by calling Customer Services or texting CALL ME to 89000 (We call you back).
Additional ways to register:
- At point of sale. If the sales agent was able to record your name and address you will already have been age verified.
- At betnow.co.uk. You can register your name and address and date of birth. The system uses the electoral role and other public sources of information to confirm your age.
- We contact you: betNOW will contact you by phone if you have not verified your age within 72 hours of placing your first chargeable bet.
Important Note: You cannot collect winnings from the Post Office without confirming your age. If betNOW has been unable to confirm your age within 72 hours of a chargeable bet having been placed, then use of the customer's betNOW account will be suspended. Once suspended, no bets funded by credits or another source may be placed until betNOW has been able to confirm the customer is 18 years of age or over.
You must be able to evidence your age with an official document (e.g. driving license, passport or birth certificate) and be able to evidence your current postal address.The Post Office use one of the following forms of ID to check your identity if you collect:
- utility bill
- credit card or bank statement
- tv license
- UK /EU driving license
- passport
- police warrant card
- armed forces id card
- DWP(benefits) letter.
Back to top
